Refund Policy
Effective Date: May 17, 2025
This Refund Policy applies to all paid subscriptions purchased for ThyFin through the ThyFin mobile application via Razorpay.
7-Day Refund Window
We offer a full refund if you request it within 7 days of your original purchase date, provided the conditions below are met.
1. Refund Eligibility
A refund will be issued if all of the following apply:
- The request is made within 7 calendar days of the purchase date
- You have not already received a refund for this subscription plan
- The subscription was purchased directly through the ThyFin app via Razorpay
2. Refunds Will Not Be Issued
- After 7 days from the original purchase date
- For renewal charges on an active subscription that was not cancelled before renewal
- If the account was suspended or terminated due to a violation of our Terms of Service
- For partial periods — refunds are for the full subscription amount only
3. How to Request a Refund
Email us at [email protected] with the following:
- Subject: Refund Request — ThyFin Pro
- The mobile number registered with your ThyFin account
- The Razorpay payment ID or order ID (found in your payment confirmation email)
- The date of purchase
- The reason for your refund request
4. Processing Time
- We will respond to your request within 48 hours
- Approved refunds are processed through Razorpay and typically reflect in your account within 5–10 business days, depending on your bank
- Refunds are issued to the original payment method only
5. Subscription Cancellation
You can cancel your Pro subscription at any time from within the ThyFin app (Profile → Settings → Manage Subscription). Cancellation stops future renewals but does not automatically trigger a refund for the current period. If you are within the 7-day window, submit a refund request separately.
6. Contact
This Refund Policy is effective as of May 17, 2025.