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Refund Policy

Effective Date: May 17, 2025

This Refund Policy applies to all paid subscriptions purchased for ThyFin through the ThyFin mobile application via Razorpay.

7-Day Refund Window

We offer a full refund if you request it within 7 days of your original purchase date, provided the conditions below are met.

1. Refund Eligibility

A refund will be issued if all of the following apply:

  • The request is made within 7 calendar days of the purchase date
  • You have not already received a refund for this subscription plan
  • The subscription was purchased directly through the ThyFin app via Razorpay

2. Refunds Will Not Be Issued

  • After 7 days from the original purchase date
  • For renewal charges on an active subscription that was not cancelled before renewal
  • If the account was suspended or terminated due to a violation of our Terms of Service
  • For partial periods — refunds are for the full subscription amount only

3. How to Request a Refund

Email us at [email protected] with the following:

  • Subject: Refund Request — ThyFin Pro
  • The mobile number registered with your ThyFin account
  • The Razorpay payment ID or order ID (found in your payment confirmation email)
  • The date of purchase
  • The reason for your refund request

4. Processing Time

  • We will respond to your request within 48 hours
  • Approved refunds are processed through Razorpay and typically reflect in your account within 5–10 business days, depending on your bank
  • Refunds are issued to the original payment method only

5. Subscription Cancellation

You can cancel your Pro subscription at any time from within the ThyFin app (Profile → Settings → Manage Subscription). Cancellation stops future renewals but does not automatically trigger a refund for the current period. If you are within the 7-day window, submit a refund request separately.

6. Contact

Email: [email protected]

Response Time: Within 48 hours

Website: thyrizwan.com

This Refund Policy is effective as of May 17, 2025.